To provide basic cash receipt and payment services in accordance with financial institution procedures.

Provide professional and courteous customer service and sales support to both internal and external customers calling into the Call Center at Isabella Bank. The goal is to educate, assist, and provide quick and efficient service while building strong relationships with customers over the phone, including referring to and recommending products and services to fit the customers’ needs.

Performs a variety of administrative and support tasks for Executive Management and the Board of Directors.

The Digital Banking Specialist is responsible for the overall day-to-day operational functions of the Bank’s electronic payments, products, and services.

A project manager has the responsibility of planning, executing, and completing a project. In this leadership role, you will create timelines and budgets, recommend team members, set goals, monitor progress toward goals, solve problems, and interface between the team and upper management. This work requires excellent organization, time management, and communication skills.

Serves as the branch leader in order to drive sales and customer service by coaching and developing staff members. Is an active member in the local community by volunteering and assists in business development.

Provides support to external and internal customers on questions and inquires related to deposit accounts and products, and customer information.

Responsible for the development and management of a commercial loan portfolio. Actively solicits new business, prepares credit presentations for approvals and effectively manages customer relationships.