Telecommunications Engineer I/II/III, S-3496
TELECOMMUNICATIONS ENGINEER I/II/III
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button at https://www.jobs.cmich.edu/postings/41821.
Position Information
Position Information
| Posting Number | S-3496 |
|---|---|
| Position Number | 78190 |
| Type of Recruitment | External |
| Position Title | TELECOMMUNICATIONS ENGINEER I/II/III |
| Position Summary | Acts as escalated technical support for voice, video and security networks at the university. This position is responsible for audio, video management system, and access control troubleshooting, which requires the ability to design and implement complex deployments. |
| Required Qualifications | Telecommunications Engineer I One year of experience in telecommunications or a related field. Experience with different server environments including Windows, Linux, and custom appliances. Capable of applying knowledge of telecommunication and IP networking principles and protocols. Excellent written and verbal communication skills and strong analytical and problem-solving skills. Self-motivated, yet a team player. Ability to work independently, manage small and low complexity projects, and exercise judgement in reaching solutions. Flexibility to work in related business lines, if required. Exposure to either physical security software or communication software. Ability to perform the essential functions of the position with or without reasonable accommodation. Telecommunications Engineer II All the qualifications of Telecommunications Engineer I, plus: One year of experience in telecommunications or a related field. Experience working with different carriers and external connections. Experience working with databases and basic scripting. Outstanding critical thinking and creative problem-solving skills. Ability to prioritize impactful work. Exposure to physical security software and collaboration platforms Telecommunications Engineer III All the qualifications of Telecommunications Engineer II, plus: Three years of experience in telecommunications or a related field. Experience with RS485, IP, and ISDN network technologies. Experience with the design and implementation of enterprise wide Cisco telephony projects, including core infrastructure HW/SW and disaster recovery. Ability to script solutions for task automation across diverse data sets. In depth knowledge of physical security software and collaboration platforms. Senior Telecommunications Engineer All the qualifications of Telecommunications Engineer III, plus: Five years of experience in telecommunications or a related field. Experience supporting multi-vendor technology solutions. Mastery of telecommunications topics including telephony, access control, video management systems, networking. |
| Preferred Qualifications | Experience with access control hardware. Experience managing large numbers of disparate endpoints (phones, cameras, access control hardware). Experience working with various communications networks. Strong knowledge of security technology (Video Surveillance Management, IP Cameras, Analytics, Access Control solutions). Mastery of network protocols and design as it relates to telecommunications solutions. |
| Duties & Responsibilities | Telecommunications Engineer I Works with the Telecommunications teams to understand scope, prepare deliverables, and provide project updates. Develops documents, drawings / diagrams, specifications, and testing procedures under the guidance of a senior engineer. Firmware updates on standalone systems. Creates documentation for new systems, updates and corrects existing documentation, and removes irrelevant documentation as systems are decommissioned and disposed of. Collaborates with the team to map out communication network using equipment such as session border controllers, B2BUA, registrar, and analog gateways. Generates bills of material for Telecommunication equipment and verifies field installations. Assists with writing project scopes, sequencing plans, client roadmaps, and budgets. Works with others to stage and plan installation and commissioning. Attends external and internal meetings to support processes. Proactively troubleshoots, assesses and coordinates equipment and system repair as required. Must be a participating member of the ON CALL rotating schedule, 24/7. Trains staff and the university community on physical security, access control, and unified communication technology. Patches devices for security vulnerabilities and adoption of new features. Assists with incident response and resolution. Responds to monitoring and alerting, investigating and corelating system faults. Management of video conference facilities, including reservations, training, and related functions. Evaluates user requests concerning database development for a variety of telecommunication systems including call center and high-quality interactive video. Other duties as assigned. Telecommunications Engineer II All the duties of Telecommunications Engineer I, plus: Collaborates on the design of utility-based telecommunication systems. Configures call routing, control and restriction. Ensures availability of telecommunications networks. Configuration of medium complexity services, circuitry, applications, and software. Writes reports aggregating data from different source database. Basic scripting and code updates. Understanding of service monitoring, expanding monitoring and alerting to include existing unmonitored systems. Implements changes to any procedures that would improve operational efficiencies. Responsible for maintaining the security of Central Michigan University’s unified communications and voice mail systems. Implements changes to telecommunications and/or subsystems. Telecommunications Engineer III All the duties of Telecommunications Engineer II, plus: Configuration of complex redundant services, circuity, scripts, and software. Concurrent monitoring and alerting expansion as new systems are added to landscape. Implements the latest technological advances. Plans change to telecommunications systems. Senior Telecommunications Engineer All the duties of Telecommunications Engineer III, plus: Provides leadership to junior team members and staff. Designs and integrates complex service, circuitry, applications and software. Serves as a subject matter expert for telecommunications systems. Provides system analysis, cost analysis, and design analysis. Designs telecommunications systems. Provides leadership of staff and solutions for disaster recovery strategy. Researches and plans latest technological advances. |
| Supervision Exercised | None. |
| Message to Applicants | Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community. You must submit an on-line application in order to be considered as an applicant for this position. Cover letters may be addressed to the Hiring Committee. This position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials on or before Monday, December 9th. |
| Employee Group | Professional & Administrative -Salary |
| Staff Pay Level | |
| Pay Range | $72,000 - $95,000 |
| Division | President |
| Department | Unified Communications - OIT |
| Position Status | Regular |
| Position End Date | |
| Employment Status | Full-Time |
| FTE | 1.0 |
| Position Type | 12 month |
| Weekly Work Schedule | M-F 8 am - 5 pm |
| Location | Mount Pleasant, MI |
| About the Department | |
| About CMU | Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives. We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master’s, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence. CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more. Central is home to 17 men’s and women’s Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17. CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It’s part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state’s largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant. Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city’s central location in Michigan’s Lower Peninsula. CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms. |
| CMU Leadership Standards | Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference. We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams. Please review the Leadership Standards before applying for this position. |
| EEO Statement |
CMU, an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex‐based stereotypes, sexual orientation, transgender status, veteran status, or weight (see https://www.cmich.edu/offices-departments/OCRIE).
If you wish to see “EEO is the Law” posters, please click here.
CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.
Inquiries about the application of Title IX can be made to CMU’s Title IX Coordinator, the US Department of Education’s Assistant Secretary, or both.
CMU’s Title IX Coordinator can be reached at:
Phone: 989-774-3253 Office: 103 E. Preston St. Bovee University Center, suite 306 Mount Pleasant, MI 48858 Email: titleix@cmich.edu |
| Posting Ends | |
| Open Until Filled | Yes |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Are you currently an internal employee of CMU according to the university's definition?
- Yes
- No
- * If yes, to which employee group do you belong? (If not applicable, select "Not Applicable").
- Not Applicable
- Dispatcher
- Medical Faculty
- Office Professional
- P&A, SO or Faculty
- Police
- Public Broadcasting
- Sergeant
- Service Maintenance
- Supervisory/Technical
- * How did you learn about this vacancy?
- CMU Website
- Chronicle of Higher Education
- HERC (Higher Education Recruitment Consortium)
- HigherEdJobs.com
- InsideHigherEd.com
- Michigan Works Talent Bank
- Newspaper
- Professional Journal/Website
- Other Source
- * Do you have one year of experience in telecommunications or a related field?
- Yes
- No
- * Do you have experience with different server environments including Windows, Linux, and custom applications?
- Yes
- No
- * Are you capable of applying knowledge of telecommunication and IP networking principles and protocols?
- Yes
- No
Optional & Required Documents
Required Documents
- Resume/Curriculum Vitae
- Cover Letter
- Recommendation Letters
