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Posted: 06/23/2024

Required Qualifications The position within the College of Education and Human Service’s Counseling, Educational Leadership, and Higher Education department provides advanced administrative and operational support to the unit including handling substantive administrative details and duties for a supervisor. This individual serves as primary support for faculty and students within the unit and is the first point of contact for the office.

High school diploma or GED.
Four years of qualifying experience or a combination of education and experience that equates to four years.
Experience with Microsoft Word.
Customer service experience.
Spreadsheet and/or database experience.
Organizational skills with strong attention to detail.
Demonstrated positive interpersonal skills.
Effective verbal and written communication skills.
Ability to project a positive attitude.
Ability to manage multiple projects and meet deadlines with accurate results.
Ability to compose, proofread and edit correspondence.
Ability to perform the essential functions of the job.
Preferred Qualifications Advanced skills and resourcefulness related to data collection and reporting using university databases such as SAP, Data Warehouse, and other specific database systems.
Evidence of proficiency in Adobe Suite and Microsoft Office suite especially, Microsoft Teams, Excel, and Adobe Acrobat Pro, or other forms of data reports.
Demonstrated willingness to further develop skillset for personal professional growth and in support of organizational growth.
Exhibits a commitment to CMU’s leadership standards and service excellence.
Established experience with the university curricular process.
Exhibits high degree of interpersonal skills and self-motivation.
Ability to perform duties with a degree of autonomy.
Demonstrated commitment to follow-through, customer service, and inclusivity.
Duties & Responsibilities Serves as primary administrative support for the department chairperson and faculty.
Provides day-day-day financial support for the department including cost center reconciliations, expenditure tracking, fund transfers, purchasing, payables, and reimbursement vouchers.
Oversees the daily and routine operations of the office including maintaining supply/equipment inventory, copier/equipment maintenance, specialized space and facility maintenance needs.
Uses ActivePay to maintain and update CMU Business Card transactions and cost center assignments.
Prepares and reconciles personnel-related transactions including department payroll, personnel transactions for on-campus and Global Campus assignments for faculty, staff, and graduate assistants.
Maintains student records and ensures compliance with retention standards and related HIPAA/FERPA regulations.
Works collaboratively with department chairperson in preparing/maintaining course schedules according to University procedures and timelines.
Provides exceptional student support related to program inquiries, course enrolling, major/minor changes and other student-related matters.
Provides academic program support to departmental programs including processing of applications/materials, registrations, and utilizes student-based programs such as Degree Progress.
Uses organizational skills to process and track graduate student applications, credentials for admission, and the comprehensive exam process.
Initiates, as needed, student internship affiliation agreements between the university and agency.
Uses various databases such as SAP and Data Warehouse to report and analyze enrollment and financial information.
Supports and assists faculty with sponsored projects or initiatives internal/external to the university.
Assists in the planning and execution of department/program-related events such as trainings, workshops, or recognition ceremonies.
Serves as the recording secretary for departmental committees.
Serves as the direct supervisor for student employees.
Other duties as assigned.
Supervision Exercised None.
Message to Applicants Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community.

You must submit an on-line application in order to be considered as an applicant for this position.

Cover letters may be addressed to the Hiring Committee.

If there is a work sample you wish to include that is not required, please utilize Work Sample.
Employee Group Office Professional
Staff Pay Level 6
Pay Range $16.00 - $23.87 per hour (estimated starting rate: $16.00 - $18.00 per hour)
Division Academic Affairs
Department Counseling, Educational Leadership & Higher Education
Position Status Regular
Position End Date  
Employment Status Full-Time
FTE 1.0
Position Type 12 month
Weekly Work Schedule Mon-Fri, 8:00 a.m. - 5:00 p.m. / weekends and evenings as needed
Location Mount Pleasant, MI
About the Department  
About CMU Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.

We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master’s, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.

CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.

Central is home to 17 men’s and women’s Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.

CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It’s part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state’s largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.

Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city’s central location in Michigan’s Lower Peninsula.

CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.
CMU Leadership Standards Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.

We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.

Please review the Leadership Standards before applying for this position.
EEO Statement
CMU, an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex‐based stereotypes, sexual orientation, transgender status, veteran status, or weight (see https://www.cmich.edu/offices-departments/OCRIE).
If you wish to see “EEO is the Law” posters, please click here.
CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.
Inquiries about the application of Title IX can be made to CMU’s Title IX Coordinator, the US Department of Education’s Assistant Secretary, or both.
CMU’s Title IX Coordinator can be reached at:

Phone: 989-774-3253
Office: 103 E. Preston St.
Bovee University Center, suite 306
Mount Pleasant, MI 48858
Email: titleix@cmich.edu
Posting Ends  
Open Until Filled Yes

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you first learn of this job opportunity? Please list the specific advertising source or indicate if it was word of mouth.

    (Open Ended Question)

  2. * Are you currently an internal employee of CMU according to the university's definition?
    • Yes
    • No
  3. * If yes, to which employee group do you belong? (If not applicable, select "Not Applicable").
    • Not Applicable
    • Dispatcher
    • Medical Faculty
    • Office Professional
    • P&A, SO or Faculty
    • Police
    • Public Broadcasting
    • Sergeant
    • Service Maintenance
    • Supervisory/Technical
  4. * Do you have a high school diploma or GED?
    • Yes
    • No
  5. * Do you have four years of qualifying experience or a combination of education and experience that equates to four years?
    • Yes
    • No
  6. * Do you have experience with Microsoft Word?
    • Yes
    • No
  7. * Do you have customer service experience?
    • Yes
    • No
  8. * Do you have spreadsheet and/or database experience?
    • Yes
    • No

Optional & Required Documents

Required Documents
  1. Resume/Curriculum Vitae
  2. Cover Letter
Optional Documents
  1. Work Sample

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