OFFICE SUPERVISOR/CHP
| OFFICE SUPERVISOR/CHP | |
| Position Summary | Serves as primary support for the Dean, Associate Dean and Dean’s Office staff providing complex office supervision while performing varied and specialized duties including handling details. Represents the Dean and Associate Dean to the general public, including the final screening and reception of all visitors; oversees reception area and provides information to walk-ins. Processes and triages telephone and walk-in inquiries and uses judgment in obtaining and providing information relative to a broad range of College and University activities. Supervises and directs the work effort of assigned student assistants including orientation, policies and procedures training, operations of office, and daily oversight/direction, establishing priorities related to work duties. Functions with a high degree of independence and autonomy as liaison with inside and outside contacts and in preparing meeting materials, minutes, programs, updates, recruiting volunteers, and other support functions related to work area. Performs research as directed to assist supervisor in various projects. Interprets University policies and procedures. Interacts effectively with campus departments, faculty, staff and students, off campus businesses and parents. Attends staff meetings. Exercises judgment, discretion and maintains confidentiality. Maintains a set of financial records associated with purchasing, making, tracking and reconciling expenditures on credit cards, preparing invoices and employee reimbursement vouchers, departmental deposits, and preparing journal entries and transfers funds between accounts. Prepares, develops and composes memos, correspondence, forms, documents, brochures, posters, email blasts and flyers for College related activities, events, meetings for internal and external communications. Conducts special projects on a recurring basis and assignments as directed; collects, compiles, and writes updates and reports on findings, including preparation of preliminary findings and minutes and coordinating several committees’ activities. Acts as liaison between assigned area and other offices and departments within the College as well as across the University. Performs and coordinates scheduling tasks and support services associated with preparing and making arrangements for major meetings, conferences, travel, and other duties for both internal and external contacts. |
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| Required Qualifications |
High school diploma or GED.
Experience with Microsoft Office Suite and related systems.
Customer service experience.
Organizational skills with strong attention to detail.
Demonstrated positive interpersonal skills.
Effective verbal and written communication skills.
Ability to project a positive attitude.
Ability to manage multiple projects and meet deadlines with accurate results.
Ability to compose, proofread and edit correspondence.
Ability to perform the essential functions of the job.
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| Preferred Qualifications |
Previous supervisory experience.
Experience working in an office setting.
Experience working with or within unionized environments.
Knowledge of specific software programs and/or mainframe/systems skills may be desired by the hiring department. (e.g., Enterprise Systems (SAP)).
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| Duties & Responsibilities |
Provides direct support for Dean and Associate Dean.
Responsible for managing and supervising the Dean’s Office.
Deals with sensitive issues and demonstrates confidentiality.
Calendaring.
Maintains supplemental material for meetings and appointments.
Facilitates and prioritizes interoffice communication.
Trains and informs staff, faculty, and students on university policies and procedures and on-line forms.
Works with faculty/staff and interfaces with students, alumni, and major donors.
Processes invoice vouchers and employee reimbursement vouchers.
Tracks eligibility and responsible for documentation for reappointments, tenure, tenure-track, chair and division director appointments/reappointments, promotion, sabbatical leaves, professor supplements and bylaws through Watermark system.
Communicates, prepares and distributes supplemental materials, agendas, minutes, and scheduling meetings for committees on a regular basis.
Prepares official correspondence.
Maintains personnel records.
Responsible for developing, preparing, composing and coordinating communications and responses.
Performs routine research and compiles college statistics.
Responsible for maintaining office supplies and equipment.
Assesses urgency and importance of walk-ins.
Arranges and schedules interviews and travel arrangements.
Makes recommendations to assigned duties, office procedures and processes.
Interviews, hires, trains, and schedules student assistants.
Approves temporary employees time as needed and serves as backup for TimeClock Plus.
Coordinates work with other support staff within the college and university.
Works in coordination with office professionals in CMU Business card purchasing, researching, monitoring, tracking, and reconciliation.
Responsible for purchasing, tracking, and maintaining office supply inventory.
Attends training and transfers funds using journal entries and credit card reconciliations.
Verifies transfers through Enterprise Systems (e.g., SAP).
Communicates with Human Resources and Faculty Personnel Services.
Coordinates Faculty Personnel/Human Resources transactions, correspondence, and scheduling.
Communicates and supports the Health Professions Residential College (HPRC) leadership on needed tasks.
Assists in processing HPS 101WI multicourse semester scheduling and faculty, confirming hires.
Special projects as assigned.
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| Supervision Exercised | Supervisors are expected to support the Leadership Standards of Central Michigan University and foster a culture that inspires excellence. The Leadership Standards define how we lead and treat others in our teams. As leaders, it is our responsibility to seek input from our teams to continuously improve leadership abilities and demonstration of the standards. Additionally, it is our responsibility to encourage and support the growth and development of those whom we lead. At CMU, we encourage employees to grow both personally and professionally, and thus advance CMU’s culture of excellence. |
| Message to Applicants | Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community. You must submit an on-line application in order to be considered as an applicant for this position. Cover letters may be addressed to the Hiring Committee. |
| Employee Group | Supervisory Technical |
| Staff Pay Level | 5 |
| Pay Range | $17.00 - $26.50, estimated salary between $17.00 - $20.00 per hour |
| Division | Academic Affairs |
| Department | The HH & GA Dow College of Health Prof |
| Position Status | Regular |
| Position End Date | |
| Employment Status | Full-Time |
| FTE | 1.00 |
| Position Type | 12 month |
| Weekly Work Schedule | Monday - Friday 8:00 AM to 5:00 PM |
| Location | Mount Pleasant, MI |
| About the Department | |
| About CMU | Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives. We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master’s, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence. CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more. Central is home to 17 men’s and women’s Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17. CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It’s part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state’s largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant. Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city’s central location in Michigan’s Lower Peninsula. CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms. |
| CMU Leadership Standards | Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference. We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams. Please review the Leadership Standards before applying for this position. |
| EEO Statement |
CMU, an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex‐based stereotypes, sexual orientation, transgender status, veteran status, or weight (see https://www.cmich.edu/offices-departments/OCRIE).
If you wish to see “EEO is the Law” posters, please click here.
CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.
Inquiries about the application of Title IX can be made to CMU’s Title IX Coordinator, the US Department of Education’s Assistant Secretary, or both.
CMU’s Title IX Coordinator can be reached at:
Phone: 989-774-3253 Office: 103 E. Preston St. Bovee University Center, suite 306 Mount Pleasant, MI 48858 Email: titleix@cmich.edu |
| Posting Ends | |
| Open Until Filled | Yes |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you learn about this vacancy?
- CMU Website
- Chronicle of Higher Education
- HERC (Higher Education Recruitment Consortium)
- HigherEdJobs.com
- InsideHigherEd.com
- Michigan Works Talent Bank
- Newspaper
- Professional Journal/Website
- Other Source
- * Are you currently an internal employee of CMU according to the university's definition?
- Yes
- No
- * If yes, to which employee group do you belong? (If not applicable, select "Not Applicable").
- Not Applicable
- Dispatcher
- Medical Faculty
- Office Professional
- P&A, SO or Faculty
- Police
- Public Broadcasting
- Sergeant
- Service Maintenance
- Supervisory/Technical
- * Do you have a high school diploma or GED?
- Yes
- No
- * Do you have experience with Microsoft Office Suite and related systems?
- Yes
- No
- * Do you have customer service experience?
- Yes
- No
Optional & Required Documents
Required Documents
- Resume/Curriculum Vitae
- Cover Letter
- List of References
- Other Document (1)
